Real people in El Reno answer our phones. Call us, stop by the office, or skim the quick answers below.
101 N Choctaw Ave
El Reno, OK 73036
Walk-ins welcome during office hours.
Mon – Thu 7:30 AM – 5:30 PM
Fri 7:30 AM – 11:30 AM
Phone support available after hours for outages.
See if fiber is live at your address and pick a plan. Sign-up takes about three minutes.
Check my address →Run a quick speed test on the device you're worried about. For the most accurate reading, plug directly into the router with an Ethernet cable.
Open speed test →New customers book their install during sign-up. Porting your phone? Watch your inbox — we'll email your scheduling link the moment your number is ready.
Start sign-up →Most installs wrap up in about two hours. We give you a scheduled window when you sign up. You'll need to be home for the appointment.
A small box called an NID goes on the outside of your home — that's where the fiber line terminates. From there, the tech runs fiber to a wall jack indoors and sets up your Wi-Fi router at whatever spot gives the best coverage for your home.
Never. There's no term commitment with any El Reno Fast Connect plan. If you ever want to stop service, just call us.
No. Stream, upload, game, and video-call as much as you want. Every plan is unlimited.
Your fiber internet service and the whole-home Wi-Fi equipment — both are part of the same price. No separate modem rental, no equipment lease, no "installation fee" showing up a month later.
Yes. If you're porting a landline or mobile number to us, we handle the paperwork with your current provider. You'll sign a Letter of Authorization during sign-up. Ports usually complete within a few business days.
Run a speed test while plugged directly into the router with an Ethernet cable. If that speed looks right, the bottleneck is somewhere in your home Wi-Fi (distance from router, walls, device limits) rather than the fiber line itself. If the wired speed also looks off, give us a call.
Fiber-optic lines don't degrade in rain, heat, snow, or cold the way older copper lines do. In the rare event of a major outage, our local team is on call 24/7 — no tickets routed to a national help desk.
Give us a call and we'll coordinate both ends — ending service at your current address and scheduling an install at the new one. If the new address isn't in our coverage area yet, we'll let you know straight up.
Call us at (405) 776-6540 or stop by the office. There's no contract and no early-termination fee — you just let us know and we'll take care of it.
Fix 80% of connection issues in about three minutes.
Unplug both the ONT and the Wi-Fi router. Wait 30 seconds. Plug the ONT back in first, wait a minute for its lights to settle, then plug the router back in. Give it two full minutes to come up.
If you can, plug a laptop into the router with an Ethernet cable and run fast.com. If the wired speed is fine but Wi-Fi is slow, the issue is in your home wireless — move closer to the router or try a different device. If wired is also slow, call us.
Call (405) 776-6540. A local technician will walk you through the rest. If it needs a visit, we'll schedule one same-day when possible.
Our office is just down the road. Call us, stop by, and we'll sort it out with you. Same folks who'll answer your phone are the ones who'll help.
Call (405) 776-6540